I started off in the travel industry working with another host agency that I was not happy with and one of my friends who's also a travel agent kept telling me to give Avoya a try. I'm so glad that I gave them a try and I'm happy to still have my travel agency business affiliated with them a year later. The support that I get from Avoya especially the Early Success Team and Brand Sales Departments is extremely wonderful. I will admit when I first joined Avoya I was struggling but that's because I didn't reach out for help and once I contacted Early Success at Avoya asking them for help I went from struggling to now ending every month with at least over $2,000 commission wise. The Early Success Team is a wonderful asset that I'm very glad that Avoya has for free where as with most other host agencies they charge you for a coaching session. Avoya has opportunities where you can meet with the senior leadership team in person. Avoya even invited me to attend the naming ceremony for Royal Caribbean Icon of the Seas where I got to meet so many of Avoya Senior Leadership Team in person and I even got to talk to Avoya CSO Phil Cappelli for a bit during the 3-day naming ceremony cruise to the Bahamas. The live leads program with Avoya is amazing not only are my customers from the live leads program but some of them are also referrals that I got from the leads that I claimed threw Avoya live leads program. Avoya has a long standing relationship with so many suppliers and whenever I have a question or a issue I know that Avoya support team is there to help me. I love how Avoya also has training/educational opportunities that are offered via Zoom. A lot of Avoya staff use to be IA's with Avoya so a lot of them talk from experience. Overall I'm very happy with my affiliation with Avoya and I should of went with Avoya in the first place. Now I'm actually getting ready to add agents under my license and expand my business. I also love how Avoya Early Success Department makes sure that I have goals set for myself and how they cheer me on and celebrate whenever I hit a goal.
I have been with Avoya almost 4 years and it has been a great experience. Although we all work independently, I am never alone and always have resources to go to or a colleague to speak with. In an ever changing world of travel, this is just as important for those of us who have been here as well as the new agents! Everyone is extremely knowledgeable and is always helpful! I would highly recommend.
Support, as a new to selling travel agent I new I needed support in getting started Avoya is great to partner with for those who haven't sold travel before. The technology, Independent Agent willingness to help each other, the educational opportunities along with vendor connections all enable me to run my small business. The progress I made so quickly could not have been done without Avoya as my Host Agency.
Your score: 9
Your feedback:
Avoya has worked well for me for 15 years and I feel that it has been a mutually beneficial partnership.
The Agent Power Booking system is the best I have seen. It keeps track of all your reservations and allows you to set your cruises up to be trouble free.
The support and demonstrated concern for my success by the Avoya University Staff, and the entire Support staff in continuing that mission.
There are two reasons that I would recommend Avoya Travel to friends and family. The first and most important reason is the people. The people that I have met at conferences and had with other interactions consider helping people a primary goal in their business. This is further demonstrated by Avoya's donations of time and money to various charitable causes. The second reason is that Avoya is large enough to have connections within the travel industry to help solve customer's issues that come up from time to time.
The training process is very impressive and robust and has equipped me with the tools I need to be successful and confident in what I’m doing. I’m so impressed with the entire process and proud of the decision in have made to affiliate with Avoya. I keep selling more and more every day.
The excitement and group attitude throughout the entire company! All for one and one for all!!
1) The opportunity to supplement your business with Avoya Leads gained by an excellent, extensive marketing plan with Avoya. 2) The Avoya Agent Power and Customer Record Management Systems is functionally efficient compared to other systems in the marketplace. 3) The training opportunities, Avoya support system, and efficient commission payout timing to agents including support willingness to assist if timing is questioned and 4) Likely most importantly, the vendors affiliated with Avoya Travel/AMEX rank Avoya and their affiliated Independent Agents at a high level among their peers. This trust equates to Avoya's ability to negotiate with travel vendors for great offers Avoya can market and the IAs access to offer clients. All 4 points equate to mutual success in gaining business that permits increased sales at good commission levels. Thanks Avoya Travel for always striving to improve to retain and improve your place in the Travel Market Place.
Avoya Travel Network has been the best decision I could have ever made as a brand new independent home-based travel agency. There are so many ways Avoya provides support to new Independent Agencies and helping them get on the road to success! All the people involved with assisting a newly affiliated agency are welcoming, patient and so helpful! The variety of resources available to me like the L2B, L2MM, Mastermind Academy, the Knowledge Base, Avoya U, live and recorded webinars, workshops and travel conferences throughout the year are essential for building a brand new travel business. It's awesome dedication from a host agency to its affiliates!