I started off in the travel industry working with another host agency that I was not happy with and one of my friends who's also a travel agent kept telling me to give Avoya a try. I'm so glad that I gave them a try and I'm happy to still have my travel agency business affiliated with them a year later. The support that I get from Avoya especially the Early Success Team and Brand Sales Departments is extremely wonderful. I will admit when I first joined Avoya I was struggling but that's because I didn't reach out for help and once I contacted Early Success at Avoya asking them for help I went from struggling to now ending every month with at least over $2,000 commission wise. The Early Success Team is a wonderful asset that I'm very glad that Avoya has for free where as with most other host agencies they charge you for a coaching session. Avoya has opportunities where you can meet with the senior leadership team in person. Avoya even invited me to attend the naming ceremony for Royal Caribbean Icon of the Seas where I got to meet so many of Avoya Senior Leadership Team in person and I even got to talk to Avoya CSO Phil Cappelli for a bit during the 3-day naming ceremony cruise to the Bahamas. The live leads program with Avoya is amazing not only are my customers from the live leads program but some of them are also referrals that I got from the leads that I claimed threw Avoya live leads program. Avoya has a long standing relationship with so many suppliers and whenever I have a question or a issue I know that Avoya support team is there to help me. I love how Avoya also has training/educational opportunities that are offered via Zoom. A lot of Avoya staff use to be IA's with Avoya so a lot of them talk from experience. Overall I'm very happy with my affiliation with Avoya and I should of went with Avoya in the first place. Now I'm actually getting ready to add agents under my license and expand my business. I also love how Avoya Early Success Department makes sure that I have goals set for myself and how they cheer me on and celebrate whenever I hit a goal.
Overall the system is great and there is enough learning support to help the IA’s be successful!!
Everyone go out of the way to help and its family oriented
Great service from start to ongoing. Excellent vacation prices, I’m constantly blown away by the prices Avoya gets with top vendors! . Extremely helpful when getting started-I’m not new to the travel industry but I did just start my own travel agency. Every time I felt lost or insecure I could easily find the answer.
I would recommend Avoya to any Travel Agent who seeking to become successful.
1. The Lead System
2. The fairness of the commission split
3. Having a mentor and role model as Tammie Ritchie and others to guide you every step of the way so that your agency can grow and be successful is key.
4. Avoya is the top agency, cutting edge software and systems.
5. The superb relationship Avoya has with vendors.
6. Best of the Best
Joining Avoya has been the best thing I have done. I love the support received from the Support Team. Everyone is so helpful, I couldn't do it without them. I am new to the travel business as well as to Avoya and am very thankful for the support I have received since joining Avoya.
Avoya runs like a well oil machine. Without the support and encouragement from your team I would Not have made it this far. Your team knows just when to step in to move IA's to the next level. Avoya Travel is a top notch organizations . I highly recommended this company.
As a new agent brand new to the industry having the support desk is priceless! The support team with their industry and system knowledge are very responsive and never make me feel like any question, no matter how basic, is a stupid question or a waste of their time.
Avoya Travel has been very supportive to me as a new independent agency owner. They have created a culture of support and unity, which allows for agent growth and development.Their lead program has enabled me to grow my business faster than going at it alone. The support and professional development has really helped me in my journey. I hope to work with them for many years to come.
When I was searching for a perfect hosting company for my travel business, first thing I did was look at their website. How advanced and appealing is it? Is it professional and updated? If I was a customer, would I purchase vacation from this company? I must say Avoya by far had the most updated and professional website I’ve seen in my search. Another fact that brought me closer to Avoya is their belief in the real value of attending a travel school before joining Avoya. That to me speaks volume. Avoya don’t just work with anyone, they strive for professionals who are knowledgeable and ready to close leads.
The onboarding process wasn’t any different- everyone was super helpful! And once you start taking Avoya leads and booking your own leads, they still “hold your hand”. It’s important to me being new to the industry to be able to ask questions wherever, whenever. Professional development webinars offered to us agents are outstanding and very helpful. One thing to keep in mind- it’s hard work just like everywhere else. Don’t expect leads to fall into your lap and close within your first call. Avoya leads are high quality, but like every other sales job, it requires persistence and follow up. If you are struggling, Avoya team will schedule one-on-one to help you with your selling strategy.
If you are not looking to work Avoya leads, I still suggest choosing Avoya as your host. Their software is easy to use and keeps you organized. Due to high volume and strong supplier relationships, there are many great offers that will help you close more leads.
In this era of easy internet access around the globe, I would never be able to compete as an independent agency without the incredible support offered by Avoya, and the Live Leads program is simply invaluable. I can't say enough about how happy I am to be a part of their network of independent agencies.
The array of professional development opportunities available, including one-on-one coaching sessions, is second to none and the operating system is both advanced and user-friendly. I wouldn't even consider another host agency!